Privacy Policy
Effective Date: July 27, 2025
Reggie MacIntosh (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with British Columbia's Personal Information Protection Act (PIPA) and applicable federal privacy laws.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our real estate services.
1. What Information We Collect
We may collect personal information in the following ways:
- Directly from you: via contact forms, email, phone, online scheduling tools, newsletter signups, or when you request information or services.
- Automatically: when you visit our website, through cookies or analytics tools (e.g. IP address, browser, and site usage data).
This may include:
- Name, phone number, and email address
- Property preferences or transaction details
- Communication records
- IP address and browsing behaviour
- Information required for real estate transactions
2. How We Use Your Information
We collect and use your personal information to:
- Communicate with you and respond to inquiries
- Provide real estate services and conduct property searches
- Create customized market reports or listing alerts
- Complete real estate transactions and contracts
- Fulfill legal or regulatory requirements (e.g. anti-money laundering under FINTRAC)
- Send occasional updates, newsletters, or marketing (with your consent)
3. Disclosure of Personal Information
We may share your personal information with:
- Licensed real estate professionals and brokerages (e.g. Oakwyn Realty)
- Real estate boards and MLS® systems (e.g. REBGV)
- Mortgage brokers, lawyers, notaries, inspectors, or appraisers assisting with your transaction
- Regulatory bodies such as the BC Financial Services Authority (BCFSA), FINTRAC, or the Real Estate Council of BC
- CRM and marketing platforms (e.g. Reach, email software) used for communication
- Government agencies or third parties when required by law
Where listing or sales information is published through the MLS® system, data such as property details and sale price may remain publicly accessible even after the transaction is completed.
4. Data Hosting and Storage
Some personal information may be stored or processed on servers outside of Canada (e.g. cloud-based CRM or analytics tools). As a result, your data may be subject to foreign laws and accessible to government authorities in those jurisdictions.
5. Consent and Opt-Out Options
By providing personal information, you consent to its collection, use, and disclosure as outlined. You may opt out of:
- Marketing communications at any time by clicking "unsubscribe" in emails or contacting us
- Optional uses of your information (e.g. survey participation, promotional outreach)
You may withdraw consent, request access to your information, or correct inaccuracies by contacting us directly (see Section 7).
6. Cookies and Website Analytics
Our website may use cookies and analytics tools to track usage patterns, improve performance, and tailor user experience. You can disable cookies through your browser settings.
7. Your Rights and Contact Information
You have the right to:
- Request access to the personal information we hold about you
- Correct or update your information
- Withdraw your consent (subject to legal or contractual obligations)
- File a complaint regarding our privacy practices
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Contact:
Reggie MacIntosh
Oakwyn Realty Ltd. – Downtown Office
Address: 400-1286 Homer St, Vancouver, BC V6B 6A7
Phone: 1-604-662-8611
Changes to This Policy
We may update this Privacy Policy to reflect changes in laws or our practices. The updated version will be posted here with a revised “Effective Date.”